Shipping Policy

Shipping Policy

Order Processing

Most orders are processed within 1-3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Regions

We currently ship to Malaysia, Singapore, Philippines, and other selected Southeast Asian regions.

Estimated Delivery Time

Delivery time depends on the destination country and local logistics conditions. The estimated delivery time will usually be shown at checkout.

Please note that customs checks, peak seasons, holidays, or local delivery delays may affect the final delivery time.

Shipping Fees

Shipping fees are calculated at checkout based on your shipping address and selected delivery method.

Order Tracking

Once your order has been shipped, you will receive a tracking number if tracking is available for your shipping method.

Customs, Duties & Taxes

Import duties, taxes, or customs fees may be charged by the destination country. These fees are the responsibility of the customer.

Lost or Delayed Packages

If your package is delayed or appears to be lost, please contact us with your order number and tracking information. We will help check with the logistics provider.