FAQs
Contact Us
Contact Us
We are here to help.
If you have any questions about your order, product size, shipping, returns, or crystal bracelet care, please feel free to contact us.
Please include your order number if you are asking about an existing order, so we can help you faster.
Customer service hours:
Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)
We usually reply within 24-48 hours on business days.
Our Social Media & Contact Channels
- TikTok:@Eastbeads.🔮DIY https://www.tiktok.com/@eb.miya
- WhatsApp:+86 18565147144
- Facebook:@Eb.Miya https://www.facebook.com/profile.php?id=100025288639532
- Instagram:@eb.miya https://www.instagram.com/eb.miya/
聯絡我們
我們隨時為您提供協助。
若您對於訂單、商品尺寸、出貨配送、退換貨或是水晶手鍊保養有任何疑問,歡迎隨時聯繫我們。
如查詢已有訂單,請備註您的訂單編號,我們能更快為您處理。
客服服務時間:
週一至週五,上午 9:00 – 下午 6:00(GMT+8 時區)
工作日內我們通常會於 24 至 48 小時內回覆訊息。
社群媒體
- TikTok:@Eastbeads.🔮DIY https://www.tiktok.com/@eb.miya
- WhatsApp:+86 18565147144
- Facebook:@Eb.Miya https://www.facebook.com/profile.php?id=100025288639532
- Instagram:@eb.miya https://www.instagram.com/eb.miya/