FAQs

FAQs

Are your bracelets made with natural crystals?

Many of our bracelets use natural stones. Because natural crystals are formed by nature, slight differences in color, pattern, and texture may appear.

Will the bracelet look exactly like the photo?

Each natural stone is unique, so the bracelet you receive may have small variations. We try our best to show the product as accurately as possible.

How do I choose the right size?

Please check our Size Guide before ordering. If you prefer a comfortable fit, choose a size slightly larger than your wrist measurement.

Can I wear the bracelet every day?

Yes, most bracelets are suitable for daily wear. However, we recommend removing them before showering, swimming, exercising, or using chemicals.

How long does shipping take?

Delivery time depends on your country and local logistics. Please check our Shipping Policy for more details.

Can I return my order?

We accept eligible return requests within 30 days after delivery. Please check our Return & Refund Policy for details.

Do crystals have guaranteed effects?

No. Crystal meanings are based on traditional beliefs and personal symbolism. They should not be treated as medical or guaranteed results.