FAQs

FAQs

Are your bracelets made with natural crystals?

Many of our bracelets use natural stones. Because natural crystals are formed by nature, slight differences in color, pattern, and texture may appear.

Will the bracelet look exactly like the photo?

Each natural stone is unique, so the bracelet you receive may have small variations. We try our best to show the product as accurately as possible.

How do I choose the right size?

Please check our Size Guide before ordering. If you prefer a comfortable fit, choose a size slightly larger than your wrist measurement.

Can I wear the bracelet every day?

Yes, most bracelets are suitable for daily wear. However, we recommend removing them before showering, swimming, exercising, or using chemicals.

How long does shipping take?

Delivery time depends on your country and local logistics. Please check our Shipping Policy for more details.

Can I return my order?

We accept eligible return requests within 30 days after delivery. Please check our Return & Refund Policy for details.

Do crystals have guaranteed effects?

No. Crystal meanings are based on traditional beliefs and personal symbolism. They should not be treated as medical or guaranteed results.

答疑

你們的手鍊是天然水晶製作的嗎？

本店多數手鍊皆採用天然礦石打造。天然水晶由大自然孕育而成，因此在色澤、紋路、質感上會存在細微差異。

收到的手鍊會和圖片一模一樣嗎？

每一塊天然礦石都是獨一無二的，你收到的手鍊會存在細微差別。我們已盡全力如實展示商品原貌。

該如何挑選合適的尺寸？

下單前請查看尺碼對照表。如果想要佩戴寬鬆舒適，可選擇比手腕實測尺寸稍大一號的規格。

這款手鍊可以天天佩戴嗎？

可以，大部分手鍊都適合日常佩戴。但建議洗澡、游泳、運動以及接觸化學用品時取下手鍊。

出貨後多久能收到貨？

配送時長取決於你所在的國家以及當地物流狀況，詳情可查閱我們的配送說明。

商品可以退貨嗎？

簽收後30天內，符合條件的訂單支持退貨申請，具體規則請查看退換貨政策。

水晶的功效是百分百有效的嗎？

並非如此。水晶的寓意僅源自傳統說法與個人精神寄託，不能當作醫療手段，也無法保證產生特定效果。